Customer Service Associate - Pomona

We have an immediate need for a part-time individual in Pomona at Amazon to fill the role of Customer Service Associate!

This position requires your presence in Pomona, CA.

Act fast! We are reviewing applications for this Part-time role in Pomona and it's closing soon.

This is primarily a Part-time position.

However, we may also consider candidates looking for Full-time arrangements for this role.

Our company operates within the Customer Service, Call Center industry, offering unique challenges and rewards.

This position requires a strong skillset in relevant areas and a proactive approach.

Competitive salary: $16-$20/Hour (approximately $18.7k/Year).

Job Description

Join our virtual customer service team and provide world-class support to Amazon customers from the comfort of your own home. As a Remote Customer Service Associate, you'll answer questions, troubleshoot issues, and resolve problems via phone, chat, and email. This role requires excellent communication skills and a dedicated, quiet home office space.

Responsibilities:

• Provide customer support and resolve issues via phone, chat, and email.
• Troubleshoot problems with orders, deliveries, and accounts.
• Navigate multiple computer applications to research and review policies.
• Maintain a high level of customer satisfaction.

Benefits Include:

• Work From Home: Enjoy the convenience of working from your own home.
• Comprehensive Health Benefits: Medical, dental, and vision insurance for eligible employees.
• Paid Training: We provide comprehensive, paid virtual training.
• Equipment Provided: We provide the necessary equipment, such as a laptop.